退款政策(Refund Policy)
退款政策|Refund Policy
1. 退款申请期限|Refund Eligibility Period
自付款之日起 7个自然日内,您可申请全额退款(需扣除支付手续费)。
我们将此阶段称为“安心犹豫期”。
You may request a full refund within 7 calendar days from the date of payment.
Processing fees charged by payment providers will be deducted.
This period is referred to as the “Cooling-off Period.”
2. 7天后退款政策|After the Cooling-off Period
超过7天后,课程排期、教师安排及相关准备工作将正式启动,
恕不再接受退款申请。
After the 7-day period, course scheduling, teacher allocation, and preparation will begin.
Refund requests will no longer be accepted.
3. 退款处理说明|Refund Processing
退款将原路退回至原支付账户。
具体到账时间取决于支付机构(如银行或信用卡公司)。
Refunds will be issued to the original payment method.
Processing time depends on the payment provider (e.g., bank or credit card company).
4. 报名前建议|Before You Enroll
我们建议您在报名前充分了解课程内容与安排,
以减少不必要的退款流程。
We encourage you to review all course details carefully before enrolling
to avoid unnecessary refund requests.
5. Processing Time|处理时间
Approved refunds will be processed within 5–10 business days.
经批准的退款将在 5–10个工作日内处理完成
6. How to Request|申请方式
Refund requests must be submitted via email before the applicable deadline.
退款申请需在规定时间内通过邮件提交
For refund requests, please contact:
info@sciencebug.net
如需申请退款,请联系:
info@sciencebug.net